Shipping & Delivery

We currently ship within Canada.

Processing Time

Orders are usually processed and shipped within 1–3 business days after your order is placed.

Once your order has been shipped, you’ll receive a confirmation email with your tracking information.

Delivery Time

Delivery times may vary depending on your location and the shipping service used.

Most Canadian orders are expected to arrive within 3–7 business days after being shipped.

Please note that delivery times are estimates and may be longer during holidays or periods of high order volume.

Shipping Cost

Shipping costs are calculated at checkout based on your order and delivery location.

If you offer free shipping over a certain amount, put that here instead, for example:

Free shipping on orders over $100 CAD.

Where We Ship

We currently ship to addresses within Canada only.

Delivery Issues

If your package is delayed, damaged, or appears to be lost, please contact us at contact@zewora.ca and we'll do our best to help.

A small important thing

Don't promise 3–7 days or 1–3 day processing unless you actually can meet it. You can change those numbers to whatever shipping service you'll actually use.

Also, if you're selling higher-value gemstones, I'd strongly recommend adding something about tracking and delivery confirmation/signature if your shipping provider offers it. That's especially useful for expensive orders.